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As cybersecurity risks grow and software systems become more complex, choosing a technology partner requires more than technical expertise. It also requires confidence in how that partner manages information, maintains quality, and delivers consistently.
Galeyo has officially achieved ISO/IEC 27001:2022 and ISO 9001:2015 certifications, following an independent audit of our information security and quality management systems.
Awarded by DQS, both certifications cover our software development activities across our locations in Sarajevo and Mostar, Bosnia and Herzegovina.
For our clients and partners, they provide independent confirmation that our management systems meet internationally recognized requirements. For Galeyo, they mark an important step in strengthening the processes that support our people, projects, and continued growth.
As Galeyo has grown, so have the complexity of our projects, the responsibilities of our teams, and the expectations of the international clients we work with.
For many organizations, information security and quality management are important considerations when selecting a software development partner. Recognized certifications provide an additional level of confidence, particularly when working with external development teams on business-critical applications and systems.
Our decision to pursue certification was also driven by internal priorities.
As our company and operations evolved, we saw an opportunity to strengthen existing practices, establish clearer responsibilities, and bring greater consistency to how we operate across teams and locations.
As Galeyo's CEO, Mak Džonlagić, explains:
"As our company grows and we expand our presence in international markets, we need to make sure our internal processes grow with us. Pursuing ISO certification was a natural step in that direction. We wanted to strengthen the way we operate while responding to what matters to our clients: reliable delivery, clear processes, and responsible management of their information. These certifications give our clients additional confidence in how we work and provide our teams with a stronger foundation for the future."
Mak Džonlagić
CEO, Galeyo
Rather than approaching ISO 27001 and ISO 9001 as separate initiatives, we worked toward an integrated management system addressing both information security and quality.
The certification process involved reviewing internal practices, documenting processes, assessing risks, defining responsibilities, and establishing mechanisms for monitoring performance and identifying improvements.
The goal was to build a management framework that supports our day-to-day operations while meeting the expectations of the international market.
Software development companies increasingly work with interconnected platforms, sensitive business information, intellectual property, and applications that support essential business operations.
This makes the responsibilities of a technology partner broader than delivering functional software.
Organizations also need confidence in how their development partners manage risks, protect information, handle changes, and maintain consistent processes throughout a project.
Recent cybersecurity research highlights the importance of these capabilities.
According to the 2026 Verizon Data Breach Investigations Report, third parties were involved in 48% of analyzed breaches, while exploitation of software vulnerabilities accounted for 31% of breaches.
Meanwhile, IBM's Cost of a Data Breach Report provides further evidence of the financial and operational impact that security incidents can have on organizations.
These findings demonstrate why companies are paying closer attention to cybersecurity practices, supplier relationships, and operational resilience.
For businesses evaluating software development partners, ISO certifications provide a recognized framework for assessing whether appropriate management systems have been established and independently verified.
ISO/IEC 27001:2022 is an internationally recognized standard for Information Security Management Systems (ISMS).
It defines requirements for identifying, assessing, and managing risks related to information security.
The standard is built around three fundamental principles:
For software development companies, information security involves more than technical protection measures.
It also includes clearly defined responsibilities, appropriate access controls, secure information handling, incident management, risk assessment, and business continuity planning.
ISO 27001 brings these elements together within a structured management system, allowing organizations to identify risks, implement relevant controls, assess their effectiveness, and make improvements over time.
Galeyo's ISO/IEC 27001:2022 certification confirms that our information security management system meets the standard's requirements within the certified scope of software development.
Certification does not eliminate cybersecurity risks or guarantee that incidents will never occur. It confirms that an independently audited system is in place for managing information security risks systematically.
ISO 9001:2015 is an internationally recognized standard for Quality Management Systems (QMS).
It provides a framework for organizations to consistently meet customer requirements, manage processes effectively, evaluate performance, and pursue continual improvement.
In software development, quality is influenced by much more than the final product.
It depends on how requirements are understood, how teams coordinate, how responsibilities are defined, how changes are managed, and how organizations learn from feedback.
ISO 9001 addresses these aspects through a process-based approach to quality management.
For Galeyo, achieving this certification confirms that our quality management system meets internationally recognized requirements for the software development activities within its certified scope.
It supports a more consistent approach to managing operations, with an emphasis on accountability, customer requirements, and continuous improvement.
Importantly, ISO 9001 certification applies to the management system rather than certifying the quality of each individual software product.
For organizations working with external software development teams, choosing a partner involves evaluating technical capabilities alongside information security practices and operational reliability.
Our ISO certifications provide additional assurance in several important areas.
Greater Confidence in Information Security
ISO 27001 confirms that Galeyo has established an information security management system designed to identify, assess, and manage relevant risks.
For clients, this provides independent evidence of a structured approach to protecting information and managing security responsibilities.
More Consistent and Accountable Processes
ISO 9001 emphasizes defined responsibilities, process evaluation, customer requirements, and continual improvement.
These principles support greater consistency in how work is organized, monitored, and improved across the company.
A Stronger Foundation for Long-Term Collaboration
Software development partnerships evolve as products grow, business requirements change, and teams expand.
Structured management systems help organizations manage these changes through clearer processes, responsibilities, and mechanisms for improvement.
Independent Verification When Evaluating Technology Partners
For businesses conducting supplier assessments or technology due diligence, ISO certifications provide verifiable evidence that a potential partner's management systems have been independently assessed against international standards.
This can support procurement decisions and reduce uncertainty during the evaluation of external development providers.
Together, ISO 27001 and ISO 9001 address two important dimensions of a technology partnership: how information security risks are managed and how operational quality is maintained.
While certifications do not replace project-specific technical reviews, security assessments, or contractual requirements, they provide an independently verified foundation for building confidence in a technology partner.
Achieving both certifications required collaboration across different functions within Galeyo.
It also reinforced an important principle: quality and information security cannot be the responsibility of a single team. They depend on the processes, decisions, and everyday actions of people throughout the organization.
As technology evolves and client expectations change, our management systems must evolve alongside them.
Regular monitoring, internal audits, risk assessments, management reviews, and continuous improvement remain part of maintaining these certifications and ensuring their long-term value.
We are grateful to everyone across Galeyo who contributed to this process.
Achieving ISO/IEC 27001:2022 and ISO 9001:2015 certifications marks an important step in our growth as an international software development partner.
Our focus now is on continuing to apply and improve these systems as part of how we work.
Because trust in a technology partnership is built through consistent actions, clear responsibilities, and the ability to deliver on commitments.
Is Galeyo ISO 27001 certified?
Yes. Galeyo is certified to ISO/IEC 27001:2022 for its information security management system, within the scope of software development. The certificate was issued by DQS on October 30, 2026, and covers the certified locations in Sarajevo and Mostar.
Is Galeyo ISO 9001 certified?
Yes. Galeyo is certified to ISO 9001:2015 for its quality management system, within the scope of software development. The certificate was issued on November 4, 2026.
What is the difference between ISO 27001 and ISO 9001?
ISO 27001 focuses on information security management, including the identification and treatment of risks affecting the confidentiality, integrity, and availability of information.
ISO 9001 focuses on quality management, including consistent processes, customer requirements, performance evaluation, and continual improvement.
Why is ISO certification important when choosing a software development partner?
ISO certifications provide independent evidence that a software development company has established management systems meeting recognized international requirements. They can help clients evaluate a potential partner's approach to managing information security risks, maintaining quality, and improving operational processes.
Does ISO 27001 guarantee complete protection against cyberattacks?
No. ISO 27001 certification does not guarantee that cyberattacks or security incidents cannot occur. It confirms that an organization has implemented a management system that meets the standard's requirements for identifying and managing relevant information security risks.